![]() They are adorned with mosaic tiles and set against a flagstone block wall. The bathroom is just around the corner, and continues the rock wall finish blended with faux-marble countertops, patterned tile floors, dark-finished cabinets, cream-colored marble tile showers with transparent glass doors, and a separate toilet rooms. The whirlpool tubs are a focal point of the rooms, and sit near the bed. On the technology front, there are flat-screen TVs, streaming music, safes, and free Wi-Fi. Rooms that face the pool and ocean beyond may have some of the best views, but can also suffer from the most noise during high season due to pool traffic. Other rooms look out over the interior of the property and neighboring rooms, or the surrounding jungle lagoon and coastline north and south of the property. Some of the rooms have a rooftop terrace reachable via a narrow stairway behind the bed. The minibar items, liquor dispenser, coffeemakers with coffee and bottled water, and 24-hour room service are included in the all-inclusive rates. ![]() There is usually guitar imagery incorporated, in a nod to the music theme.Īll of the rooms have either a balcony or terrace with hammocks and lounge furniture. Pure Rooms have an air filter and are specifically designed for guests with allergies. Decor incorporates deep orange walls, ceramic tile floors that look like wood, and contemporary furniture that blends dark trim with natural brown elements. The Deluxe Gold rooms come with a king-size or two full-size beds families may find the latter option a bit too cramped. There are 687 in eight different categories, ranging from the small Deluxe Gold Rooms to two-bedroom Suites to the huge Rock Star Suite. ![]() Though there is a small teens' gym on this side, the main gym and spa are on the Heaven side, and can be a bit of a pain to reach the Hard Rock complex is sprawling, and though there are regular golf cart shuttles, guests may find themselves walking more than anticipated during their stay. The hotel operates a license with Hit Entertainment, which allows characters such as Barney and Thomas the Tank to be featured in the resort shows, further upping the family-friendly factor. Note that guests of the Heaven side can access the facilities here, and any adult guests on the Hacienda side can also access Heaven. Things were fairly low-key when we visited, with a children’s show going on in the Hacienda lounge area, and plenty of families at the pools and on the beaches. The Hacienda side only has two bars compared to Heaven’s seven, for example, and there are two kids' clubs on this side: one for those under 12 and a teens' lounge for those up to 18. The resort does try its best to keep the bulk of its more adult-oriented activities and bars on the Heaven side of the property. Add to that the memorabilia hanging everywhere, and it’s hard to forget where you are. The Hacienda is the hub of the property, and houses the lounge, public computers, theater, kids' clubs, some of the restaurants, and lobby.Įven though this is the family-friendly Hacienda side of the Hard Rock complex, things can get a bit rowdy during high season. There's a constant stream of music throughout the entire property, from The Hacienda (the main building) to the pools to the man-made beach. The Hard Rock is known for its rock-themed hotels and restaurants, and the Riviera Maya location lives up to the reputation of the brand.
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